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Welcome to Our New .gov Domain

Clifton Water District is Moving to CliftonWDCO.gov

Beginning in October, Clifton Water District will transition to a new website and email domain:

🌐 Website: CliftonWDCO.gov
📧 Email: @CliftonWDCO.gov

This change is part of our commitment to providing a more secure, trusted, and recognizable online presence for our customers and community.

The .gov domain is reserved exclusively for verified government entities, making it easier for residents to identify official communications and information from Clifton Water District.

What This Means for You

While our website and email addresses are changing, the services you rely on are not.

You will continue to have access to:

  • Online bill payment
  • Water quality reports
  • Service requests
  • District news and announcements
  • Contact information
  • Forms and resources

Our staff, services, and commitment to customer service remain the same.

Why Are We Moving to a .gov Domain?

Government domains provide several important benefits:

Enhanced Trust

Only verified government organizations can obtain a .gov domain, helping residents quickly identify official information.

Improved Security

.gov domains help reduce the risk of phishing, spoofing, and fraudulent communications.

Easier Identification

Customers can be confident they are visiting the official Clifton Water District website and communicating with district staff.

Long-Term Reliability

A .gov domain aligns Clifton Water District with government best practices and helps strengthen public confidence in our communications.

Website Transition

Our new website address will be:

CliftonWDCO.gov

To ensure a smooth transition:

✅ We will continue to own CliftonWaterDistrict.org
✅ Visitors to our current website will automatically be redirected to our new website
✅ Existing bookmarks will continue to work during the transition period

We encourage everyone to update their bookmarks after the launch.

Email Transition

District email addresses will change from:

name@cliftonwaterdistrict.org

to

name@cliftonwdco.gov

For example:

CustomerService@CliftonWaterDistrict.org

will become:

CustomerService@CliftonWDCO.gov

During the transition:

✅ Emails sent to our existing .org addresses will still be received
✅ Messages will automatically forward to the new .gov email addresses
✅ No action is required from customers

Frequently Asked Questions

When will the change occur?

The transition to CliftonWDCO.gov is scheduled for October. Additional details will be provided as we get closer to launch.



Will CliftonWaterDistrict.org still work?

Yes.

We will continue to own and maintain CliftonWaterDistrict.org. Visitors will automatically be redirected to CliftonWDCO.gov.



Do I need to update my bookmarks?

While your existing bookmark may continue to work through the redirect, we recommend updating your bookmark to CliftonWDCO.gov once the transition is complete.



Will my online bill payment account change?

No.

Your account information and online services will remain available. Information regarding any updates to website navigation or login procedures will be communicated in advance.



Will email addresses change?

Yes.

District employee email addresses will transition to @CliftonWDCO.gov.



Can I still send emails to the old addresses?

Yes.

Emails sent to @CliftonWaterDistrict.org addresses will be automatically forwarded to the appropriate employee.



Will phone numbers change?

No.

District phone numbers and office locations will remain the same.


Why is a .gov domain more secure?

.gov domains require verification of government status before they can be issued. This helps ensure that residents can trust they are communicating with an official government agency and not an impersonator.


Will this affect water service or billing?

No.

This change only affects our website and email addresses. Water service, billing, and customer support operations will continue as usual.


How can I tell if an email is really from Clifton Water District?

After the transition, official district emails will come from addresses ending in:

@CliftonWDCO.gov

Customers should always verify email addresses and avoid responding to suspicious messages claiming to represent Clifton Water District.

A rocky sign reads "Clifton Water District" in an autumn landscape with trees and a lake.
Need Assistance?

If you have questions about the transition, please contact us:

Clifton Water District
Phone: (970) 434-7328 | Email: customerservice@cliftonwaterdistrict.org

Office Hours
Monday - Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 3:00 p.m.

We appreciate your patience and support as we make this important upgrade to better serve our community.